Information that turns into action.
Making the team's knowledge easier to find.
Connected knowledge.↗
01Query
02Process
03Review
KNOWLEDGE FLOWQuestion → Answer
Starting from a need.
Documents are spread across several locations and the same questions keep coming up. The challenge is to make lookups easier without losing the sources or the review of important answers.
A possible path.
Propose an AI assistant that queries a scoped document base, links the sources it used and recognizes when it cannot find enough evidence. The pilot would include real questions and evaluation criteria defined by the team.
- Select the documents and agree on who can query them.
- Prepare a knowledge base and a set of test questions.
- Integrate querying, source retrieval and human review.
- Evaluate how useful the answers are before widening the scope.
Making progress tangible.
- Inventory and scope of the sources
- Design of the query flow
- Assistant prototype
- Evaluation and update guide
Measure to learn.
Proposed indicators for a potential pilot. Targets would be agreed once the baseline is known.
01Answers with verifiable sources
02Queries resolved during the test
03Cases handed over to a person
THE NEXT STEPGood ideas deserve
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